It is thougher too, I broke all my Ipods(3) while backpacking, the zune suffered a few falls and I still have it with my working perfectly.

I've been fooling around with it for about two weeks now. Still no scratches on the view area, which is pretty good.

I waited until the 120 GB was on the market and I bought it. I didn't like Apple's IPOD at the time and wanted to be different. I like the Zune's simplicity but, the support sucks. I had a tremendous amount of trouble downloading the software for the initial set up. So I was stuck with a little black box that did nothing until I could get a good internet link. (I was in Afghanistan working at the time and internet was hit or miss.) I really don't like the way the Zune software is set up. It is redundant. No matter how I adjust my settings the software does what it wants, especially loading redundant music until the Zune's memory is full. It is very frustrating. I could set for hours and weed out all the duplicates and get it where I want it but then the next time I connect the Zune, it adds all of it back or takes the music off that I want to keep. I regret buying it for the most part. I have contacted the people at Microsoft and they have ignored my requests.

i like this phone.